Terms of service
Terms of Service
Last Updated: September 16, 2026
Welcome to Norevia. These Terms of Service (“Terms”) govern your access to and use of noreviacollective.com and your purchase of products from Norevia.
Norevia is operated by Aurevia Commerce LLC.
By accessing our website or purchasing from us, you agree to these Terms and any other policies referenced herein. Please read them carefully before using our website or placing an order.
1. Use of Our Website
By accessing or using our website, you agree to comply with these Terms, our applicable policies, and applicable laws and regulations.
You may not use our website or services for unlawful or fraudulent purposes, attempt to interfere with the operation or security of our website, or use our services in a way that violates the rights of others.
2. Product Information
Norevia makes reasonable efforts to provide accurate product descriptions, images, colors, sizing information, specifications, and other product details.
However, actual product colors may vary slightly depending on your device, display settings, lighting, and other factors.
We reserve the right to update product descriptions, pricing, availability, or discontinue products when necessary. If a change materially affects an order you have already placed, we will handle the matter in accordance with our applicable policies and applicable law.
3. Pricing and Payment
Product prices are displayed on our website and are based on the price shown at the time an order is placed.
Customers are responsible for providing accurate, complete, and current billing, payment, and order information.
We reserve the right to refuse or cancel an order for reasonable reasons, including suspected fraud, payment failure, obvious pricing errors, product unavailability, or other legitimate operational or security concerns.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
4. Order Acceptance and Limitations
Norevia reserves the right to refuse, limit, or cancel orders where reasonably necessary, including orders involving suspected fraud, unauthorized resale, abuse of promotional offers, unusual purchasing activity, or technical errors.
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
5. Order Processing and Shipping
Norevia currently offers FREE Standard Shipping.
Our estimated timelines are:
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Order processing time: up to 13 days
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Estimated standard delivery time: 7–15 days after order processing
Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, customs where applicable, transportation disruptions, or other circumstances outside Norevia's reasonable control.
Where tracking information is provided, customers are encouraged to monitor the shipment's progress.
6. Shipping Information
Customers are responsible for providing complete and accurate shipping information, including the recipient's name, shipping address, phone number, and other information reasonably required to complete delivery.
If you notice an incorrect shipping address or other information, please contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has entered processing or has been transferred to the carrier.
If an address or shipping error is caused by Norevia, we will take appropriate steps to resolve the issue.
7. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our separate Return & Refund Policy, available on noreviacollective.com.
By purchasing from Norevia, you agree to the applicable terms of that policy.
8. Promotions and Special Offers
Norevia may offer discounts, bundles, gifts, promotional codes, and special offers, including promotions such as Buy 2 Get 1 Free.
Promotional offers may be subject to additional conditions disclosed at the time of the offer.
Customers may not intentionally exploit technical errors, pricing errors, discount codes, promotional systems, or other unintended website behavior.
Where reasonably necessary, Norevia may correct or cancel an uncompleted promotion affected by a technical or pricing error or promotional abuse. If a paid order is affected, we will notify the customer and appropriately address any payment already collected.
9. Intellectual Property
Content on our website that is owned by Norevia or lawfully licensed for our use—including branding, logos, original website content, graphics, photographs, and other materials—is protected by applicable intellectual property laws.
You may not reproduce, republish, sell, commercially exploit, distribute, or otherwise use protected content without authorization from the applicable rights holder.
Nothing in these Terms should be interpreted as Norevia claiming ownership of third-party materials that are lawfully licensed or otherwise authorized for our use.
10. Reviews and Customer Content
If you voluntarily submit reviews, photographs, feedback, comments, or other content to Norevia, you represent that you have the right to provide that content and that your submission does not unlawfully violate the rights of another person or entity.
To the extent permitted by applicable law, Norevia may display or use content voluntarily submitted to us for legitimate business, operational, and promotional purposes.
We may decline to publish or remove content containing spam, unlawful material, abusive content, or material that infringes third-party rights.
Norevia does not create or alter reviews in a way that falsely represents them as genuine customer experiences.
11. Third-Party Services and Links
Our website and operations may involve third-party services, including Shopify, payment processors, shipping carriers, applications, and other service providers.
Third-party websites and services may be governed by their own terms and privacy policies. Norevia does not control every aspect of independent third-party services.
Nothing in this section excludes or limits any responsibility of Norevia that cannot legally be excluded or limited under applicable law.
12. Privacy
Our collection, use, and processing of personal information is governed by our separate Privacy Policy, available on noreviacollective.com.
Please review our Privacy Policy for information regarding how personal information is handled.
13. Limitation of Liability
Norevia will make reasonable efforts to operate our website and provide our products and services accurately and reliably.
To the maximum extent permitted by applicable law, Norevia will not be liable for indirect or consequential losses resulting from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits any consumer rights, remedies, warranties, or liabilities that cannot lawfully be excluded or limited.
14. Force Majeure
To the extent permitted by applicable law, Norevia will not be responsible for delays or failure to perform caused by events beyond our reasonable control.
Such events may include natural disasters, severe weather, war or conflict, strikes, transportation disruptions, infrastructure failures, governmental restrictions, or similar circumstances.
Where appropriate, we will make reasonable efforts to communicate significant disruptions and assist affected customers.
15. Changes to These Terms
We may update or modify these Terms when reasonably necessary to reflect changes to our business, products, services, website, or legal requirements.
The latest version will be published on noreviacollective.com with an updated revision date.
Changes will take effect when published or on another date specifically stated. Nothing in this section removes rights already acquired by customers where applicable law does not permit those rights to be waived.
16. Governing Law and Disputes
These Terms are governed by applicable laws of the State of Colorado and the United States, without limiting any mandatory consumer protections that may apply to customers based on their place of residence.
If you have a dispute or concern, we encourage you to contact Norevia first so that we can attempt to resolve the matter directly and in good faith.
17. Customer Support
For questions about your order, our products, or these Terms, please contact us.
We aim to respond to customer support inquiries within 1–3 business days.
18. Contact Information
Norevia
Operated by Aurevia Commerce LLC
Email: support@noreviacollective.com
Website: noreviacollective.com